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Register for your portal account

If you have not logged onto the Member Portal before, you'll need to register your account. If you have already registered but have forgotten your password, you can reset this using reset your password.

Our records indicate that you are already registered for the Member Portal. Those details do not match our records. Those details do not match our records. Those details do not match our records. The verification code is incorrect or expired. Registration has been unsuccessful. Please start again or call us for assistance. That email address is already in use. Please choose another. Failed to activate the member, please try again later.
Please enter the code you will receive.

Please enter your details below to register to use the Member Portal.

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Verification code

Your password needs to be:

  • A minimum of 9 characters and a maximum of 16 characters
  • Your password must also contain at least:
    • one uppercase letter
    • one lowercase letter
    • one number (1-9 only)
    • one of the following characters !@#$%^&{.}+*()?\
  • Your password should not contain any spaces or any information that is easy to guess, such as your Member Number, Name or Date of Birth
Your password should be easy to remember but hard for anyone else to guess. It must contain: 8-16 characters, at least one each of alphabetical (a-z, A-Z) and numeric (0-9); and at least one special character (!@#$%^&*()_+). The password must not include: your username, anything that can be easily guessed, like your date of birth or your name, and any spaces.

Password strength

Your password should be easy to remember but hard for anyone else to guess. It must contain: 8-16 characters, at least one each of alphabetical (a-z, A-Z) and numeric (0-9); and at least one special character (!@#$%^&*()_+). The password must not include: your username, anything that can be easily guessed, like your date of birth or your name, and any spaces.
Answer your secret question next to the question dropdown.

You have successfully registered.

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Registration successful

<p>Thank you for registering for the Member Portal.</p>
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If you are having difficulty logging in, please contact Service Centre on (08) 9382 8444.


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